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Privacy Policy

Personal Data

We collect and store all information you provide through website forms, over the phone, in person, or via email.

Specifically, we collect data on our website through:

  • Contact form
  • Service request form
  • General email inquiries

All data we collect is used to help us deliver services, provide offers to our customers, and improve our services.

Email

If you have provided your email address to Binder Heat and Air, we will use it to communicate with you about your inquiry or services as well as send regular communications, promotions, and offers related to our services. Our webforms are connected to MailChimp services. If you do not wish to receive email communication from us, please contact us at (651) 457-8781 or service@binderheating.com.

Cookies and Tracking Technology

Our website uses Google Analytics, Squarespace analytics, and Cookies to track website visitor engagement and to re-target online advertising and digital promotion.

Payment For Service Plans

Binder Heat & Air accepts online payment for service plans through MoonClerk, which uses the Stripe payment gateway.

Third Parties

We value your personal data and information. Therefore, we do not share your personal data with outside third parties.

Customer Opt-Ins

Binder Heat and Air will collect verbal opt-ins from customers. Customers will be able to opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys) either in person at your location or during a phone call initiated by the customer. Upon first registration, customers will be asked for their phone number and informed about receiving text messages. They will also be notified of possible message and data rates, variable message frequency, and instructions to text HELP for support or STOP to unsubscribe. Customers will also be informed that their number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms • Opt-In Text at Sign-Up: “By submitting this form and signing up for texts, you consent to receive messages from Binder Heat & Air at the provided number, including messages sent via auto-dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available). For help, reply HELP. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.”

Website Owner

Binder Heat & Air 
222 Hardman Ave. N.
South St. Paul, MN 55075
(651) 457-8781
Web support contact: service@binderheating.com