No matter the time of year, there could be a need for HVAC repair services. This is why it’s so important to have a company in mind for those instances or to be prepared for the research that comes with finding one. We’ve outlined some of the most important aspects to look out for during your search.
No Pressure Estimates and Service Calls
When you’re working with a company on such an important part of your home—your HVAC system—you want to be sure you’re getting the full picture on what needs to be replaced or fixed and what is recommended if you have the interest and ability to upgrade parts of your system. Every home needs to have a safe, functioning, and reliable source of heating and cooling! If you need to replace equipment, your estimate should include all the work necessary to complete the job outlined.
Experienced Technicians & Licensing
The company should have all the necessary licensing to work in the area and have hired experienced technicians with their own proper credentials. During the initial conversations, you can ask about the training they provide and the brands they train with. It’s essential that they keep up with industry standards and practices.
Good Communication
From first contact to finishing up a job, the company and technicians should maintain efficient communication. They should answer your request in a timely manner, follow up with the estimates, and have trained the technicians and good customer service for when they’re on the job. Customers often have questions or concerns, and it’s easier to trust a new company if they communicate well and quickly.
Financing Options
Replacing an HVAC unit is a big investment for homeowners, and it can be a stressful, unexpected cost if it happens without warning. Whether or not you’ve planned for the replacement, a good HVAC company will have financing options available to help out. Plus, they should be open to working with your budget.
Do Your Research
Essentially, keep all of this in mind as you do your own research. Try asking around for recommendations from friends, family, and neighbors. Even with a personal referral, it pays off to have a couple different options lined up for your search. Look up their website, online reviews, and social media to get a feel of their company. It doesn’t hurt to get multiple bids if you’re not dealing with an emergency repair and sometimes getting another bid in an emergency is even more important (if possible) as some companies will take advantage of the immediate need, so reach out to a few different companies. Take note of the aspects mentioned above and weigh the pros and cons. While budget is an important consideration, you should not always jump at the lowest option. Take into account if they have all the credentials needed, if they’ve been good with communication, and if they have good reviews from other customers.
Binder Heating & Air Conditioning has been expertly serving the Twin Cities since 1927, and we’re a proud, family-owned company. Give us a call to get your free, complete estimate.
